Shipping policy
At MUSE, we are committed to delivering your order safely, efficiently, and with care.
Processing time
All orders are processed on 1-2 business days (Excluding weekends and public holidays) Once your order has been received, you will receive a confirmation email with tracking details.
Please note during promotions, launches, or high-volume periods, processing times may be slightly extended.
Shipping Methods & Delivery times
Shipping available in South Africa only.
Delivery times may vary depending on your location and the shipping option selected at checkout.
Estimated delivery times
- Standard shipping: 2-5 business days
- Express shipping: 1-3 business days
Delivery timelines are estimates and may be affected by courier delays, weather conditions, or unforeseen circumstances beyond our control.
Shipping rates
Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
Address
Please ensure all delivery details are correct at checkout. MUSE is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete address information